When buying a home with smart features, inspect the wiring for thermostats and doorbells, ask which devices stay with the house and how to reset them, check Wi-Fi coverage and panel capacity, and get brands and models in writing before closing. Smart features are a bonus, never a reason to skip due diligence.
The Smart Home Tour Checklist
Walk through any smart-equipped home with a checklist, because smart features hide in plain sight. On the tour and at the walkthrough, look for:
- Thermostat and its wiring. Is it smart, and is there a C-wire for future upgrades? A weak or missing C-wire quietly raises your upgrade cost later.
- Doorbell transformer and wiring. A video doorbell needs a working transformer, and many older homes lack one at the front door.
- Wi-Fi reach. Test your phone's signal in the rooms where cameras and speakers would live. If the house is brick or long, plan for mesh.
- Panel capacity. A 200-amp service with spare breakers makes EV charging, heat pumps, and hardwired systems easy. Older 100-amp panels, common in mid-century suburb homes, limit what you can add.
- Structured wiring. Ethernet drops, speaker wire, and camera cable add real value in new construction; their absence matters less in resales.
Ask About the Devices: What Stays and Who Owns Them
The most common smart home closing surprise is ownership: sellers routinely keep their doorbell, cameras, thermostat, and speakers in mind as "theirs," and buyers assume the house comes with them. Ask in writing:
- What stays? Confirm each connected device in the sales agreement, not a verbal "probably includes." Fixed items like wired doorbells, hardwired cameras, and built-in speakers usually stay; plug-ins and apps are personal property.
- Brands and models. Get a list from the seller before closing so you can research compatibility and plan replacements.
- Accounts and resets. Require factory resets at closing: the seller removes cloud accounts from cameras, locks, and the thermostat, so you never inherit someone else's access to your front door.
This is a fair-housing-neutral, negotiation-friendly request: every home sale includes a reset walkthrough, and smart devices belong on that list.
Bring the right lens to the tour: a smart home is a set of decisions the seller made, and you are buying the outcomes. Check whether the thermostat and doorbell are actually connected or just installed, whether the cameras stream or merely blink, and whether the whole system depends on one app that disappears when the seller moves. Ask the seller or agent for a device list with brands and models during due diligence, and budget for the reality that some connected hardware will not fit your platform. Factor any mandatory subscription into the monthly cost of the house, the same way you would budget HOA dues.
Separate the Value from the Gimmick
Sellers and builders market smart features hard, and part of your job is separating value from garnish:
- High value: Energy and protection systems, thermostats, leak and smoke monitoring, doorbell cameras, structured wiring, and panel capacity. These change comfort, bills, and safety.
- Medium value: Smart locks, lighting scenes, and a hub that works with your platform.
- Low value, often negotiable: Expensive touchscreens, proprietary systems that require a subscription to do anything, and one-brand ecosystems that cannot talk to other devices.
If a "smart home" relies on a mandatory subscription, get the monthly cost in writing and factor it into the offer like any other carrying cost.
The Philadelphia-region walkthrough has its own smart home notes. Older homes with 100-amp panels limit EV chargers and electric upgrades, so ask for the panel capacity and an electrician's inspection if smart gear is part of your plan. Township and county wiring varies: some new-construction communities ship with ethernet and structured wiring, while established neighborhoods rely on Wi-Fi, so test a phone's signal in the rooms where cameras or a home office would live. And at closing, make the reset checklist part of the paperwork: routers, locks, cameras, thermostats, and any included TVs, all wiped and re-paired to you.
When the Smart Home Is a Deal-Breaker
Smart features are almost never a reason to walk away alone, but they can combine with other weight to disqualify a house: a 100-amp panel plus no space for upgrades, a proprietary system with a dead app and no replacement path, or devices you cannot reset because the seller's accounts are unreachable.
Your inspection contingency is the right place to raise them. An inspector can document panel capacity, wiring condition, and installed systems, and your agent can ask the questions above in writing before you write the offer.
Smarty's Advice Expert Insight
John Smart (Smarty) · Smarty Home Solutions / eXp Realty Agent, AI Certified Agent
Buy the House, Verify the Tech
Evaluate smart features for what they add to comfort, safety, and cost, get the stay-list and brands in writing, require factory resets at closing, and let the inspection cover panel, wiring, and connectivity. A smart home is a bonus on a good foundation, not a shortcut past due diligence.
John Smart, AI-Certified Agent with eXp Realty guides buyers through Philadelphia, Montgomery, Bucks, Chester, Delaware, and Berks Counties, from new builds to historic homes, with sharp eyes on both the house and its technology.
Call 215-598-6848 or schedule a free consultation before you make an offer on a smart home. No obligation, just straight answers.
Related reading: Buying a home in the Philadelphia region | Best smart devices for a new home